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Hot take: most SMBs that tried ChatGPT for marketing didn't fail…

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Hot take: most SMBs that tried ChatGPT for marketing didn't fail because AI isn't ready. They failed because a general-purpose chatbot was never built for what they were trying to do. There's a real difference between a tool that generates text when prompted and a system that takes a voice note and publishes across 14 channels in under 90 seconds without any prompt engineering. One requires marketing expertise to operate. The other doesn't. But here's where it gets debatable: roughly 68% of businesses aren't using AI in any meaningful way to grow. That number is either a massive opportunity or a giant red flag, depending on how you read it. Opportunity camp says early movers are about to create a serious visibility gap over competitors who are still on the sideline. Skeptic camp says the 68% tried it, got burned, and made a rational decision to step back. Which one is closer to what you're seeing in your industry? And if you've been in the "not using it meaningfully" bucket, is that a tool problem or a trust problem?

Mark HadfieldJun 10, 2026Published to Instagram — @agent_craft_aiView original ↗

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