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Bad salespeople show up and throw up. They present their solution…

Bad salespeople show up and throw up. They present their solution before they understand the problem. Formal sales training taught me one lesson I've used ever since to avoid that: be the doctor. Think about how a doctor actually works. When you walk in, they don't pull out their credentials. They don't show you the degree from Harvard or tell you where they went to school. They just start asking simple questions. Where does it hurt. What's the problem. How long has it hurt. How long have you felt this way. What have you done to try and stop the pain. That's it. That's the whole move. Good salespeople should do the same thing. Go deep on the customer's pain point. Be the doctor before you propose anything. Because if you don't understand the pain, you're really not in a position to propose a solution to it. Building: AgentCraft dot ai Grow your personal brand in minutes per day with voice notes

Mark HadfieldJul 15, 2026Published to X — @mhadfield007View original ↗

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